On March 20, 2025, Saunders College of Business hosted the McClure Lecture Series featuring Bill Imada, founder and chairman of IW Group, a leading multicultural marketing agency based in Los Angeles. In his keynote speech, "AI: Artificial, Augmented, and/or Authentic Intelligence. Embracing it all", Bill covered how AI intersects with marketing and culture, touching on the following key themes:
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The Human Touch in AI: While AI continues to evolve, it often lacks the human “final touch.” People are still essential in refining AI to ensure it resonates authentically with customers.
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Balancing Storytelling and Data: Crafting effective marketing strategies means striking the right balance between data-driven decisions and emotional storytelling. Sometimes, leaning into emotion can spark deeper customer engagement.
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"Transadaptation": Rather than direct translation, “transadaptation” uses AI to tailor messaging for diverse, nano-cultures—enhancing authenticity and relevance across audiences.