Patricia Poteat Headshot

Patricia Poteat

Interim Program Director

Health Systems Management
College of Health Sciences and Technology

585-475-5848
Office Hours
By appointment only
Office Mailing Address
163 Lomb Memorial Drive Ross Building (#10), Rm, 1182 Rochester, NY 14623-5608

Patricia Poteat

Interim Program Director

Health Systems Management
College of Health Sciences and Technology

Education

BA, University of Rochester; MS, Rochester Institute of Technology; Ph.D., University of Rochester

Bio

BA, Community Medicine, University of Rochester, Rochester, NY
MS, Health Systems Administration, Rochester Institute of Technology, Rochester, NY
Ph.D., Doctor of Education Leadership, University of Rochester, Rochester, NY

Dr. Poteat (referred to as “Dr. P” to her students) is a full-time faculty in the College of Applied Sciences and Technology at RIT. She has served as adjunct faculty within the HSA program since 2004. Her teaching interests include health research, quality, planning, and program evaluation.

Patricia has extensive experience working in the public and private sectors of health care. She has worked at the major hospital systems over the tenure of her career in the quality/risk management department. She has experience working with not-for-profit boards. Her career spans serving in leadership roles in quality, compliance, and risk management in the Rochester community.

Students praise Dr. P for making herself available to meet with them “outside of class,” for her communication skills and level of organization and clarity of her course design. One students shares, “The syllabus and course schedule very well structured which allowed me to manage the course requirements, work, and family from the beginning.”

585-475-5848

Currently Teaching

HLTH-330
3 Credits
This course provides a review of the methodology of planning effectively for health care services. The use of data systems and the methods of forecasting, identifying, and analyzing problems are explored. The course will all address the process of strategic planning, setting priorities, developing projects and allocating resources. Students prepare actual application for new programs to regulatory agencies.
HLTH-706
3 Credits
This is the first of three courses in the HSA, MS program that require students to be on campus. These “immersion” courses will be scheduled over a long weekend and will entail full days on campus as well as pre- and post-course work completed online. The concept is to immerse students in a series of experiences to support their development as high function managers and leaders within the health care industry. This course provides a detailed examination of the core principles of management as well as characteristics and disciplines that are required by persons holding management and leadership roles in health care delivery organizations.
HLTH-718
3 Credits
The purpose of this course is to introduce students to evidence-based management practice in health care. The primary focus is to ensure that managers ask the right questions, use the best evidence available and make better decisions in carrying out their mission. Students will participate in the process of retrieval, appraisal, and synthesis of evidence in collaboration with other members of the health care team to improve processes and patient outcomes in diverse populations. Students complete an individual, final assignment demonstrating the ability to collect, document, and translate research (evidence) on the practice of health care management .
HLTH-733
3 Credits
This course will incorporate an examination of contemporary organizational systems thinking focusing on concepts relevant to health service organizations and their communities; emphasizing organizational quality, leadership, environment, strategy, structure, and processes. The course provides students with the evaluation of key factors affecting an organization’s system as well as their community, through quality and analytical thinking; allowing the student to apply theories that suggest an effective organizational response to such influences and change.
HLTH-746
3 Credits
This is the second of three courses in the MHSA program that require students to be on campus. These “immersion” courses will be scheduled over a long weekend and will entail full days on campuses well as pre- and post-course work completed online. The concept is to immerse students in a series of experiences to support their development as high function managers and leaders within the health care industry. This course builds on the first Leading Health Care Systems course and provides a in-depth examination of advanced management and leadership knowledge, skills and values required of contemporary leaders within health care systems.