Faculty Scholarship 2023

Department of International Hospitality and Service Innovation

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Yu-Chin Hsieh

Professor
Department of International Hospitality and Service Innovation
Saunders College of Business

2023 Submissions

Invited Keynote/Presentation

Kesgin, M., Hsieh, Y., Albushi, A., Taheri, B., & Canon, M. (2023). The impact of values and social interaction on tourists' souvenir gift-giving intention. Managing Tourism Across Continents Conference.

Hsieh, Y., & So, S. (2023). The Application of The Platform-Based Sharing Economy on Solving Hotel Labor Shortage: A Stakeholder Analysis. APacCHRIE Conference.

Hsieh, Y., Canziani, B., & Welsh, D. (2023). Entrepreneurial Hospitality Businesses: Application to a New Consumer Purpose Model.. European Council on Innovation and Entrepreneurship.

Invited Article/Publication

Hsieh, Y., Canziani, B., & Welsh, D. (2023). Consumer purpose: A holistic rethinking of psychological bonds. Journal of Asia Pacific Business. 24. 76-90.

Hsieh, Y., Shapoval, V., Sonmez, S., & Apostolopoulos, Y. (2023). Work challenges and health of immigrant hotel housekeepers: Part 2.. Workplace Health and Safety. 71. 255-262.

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Muhammet Kesgin

Associate Professor
Department of International Hospitality and Service Innovation
Saunders College of Business

2023 Submissions

Full Length Book

(2023). Conflict and Hostility in Hotels, Restaurants, and Bars. Ding, L., González, A., & Kesgin, M.

(2023). Handbook of Tourism and Quality-of-Life Research II: Enhancing the Lives of Tourists and Residents of Host Communities. Kesgin, M.,

(2023). Ebsco Research Pathways. Kesgin, M.,

Book Chapter

(2023). The effect of employer branding on job seeking intention: Insights from hospitality students. Conflict and Hostility in Hotels, Restaurants, and Bars. Ding, L., González, A., & Kesgin, M.

(2023). Experiencing wellbeing and life satisfaction through gastronomy tourism. Handbook of Tourism and Quality-of-Life Research II: Enhancing the Lives of Tourists and Residents of Host Communities. Kesgin, M.,

(2023). Experience design in the visitor industry: the interplay of engagement and memorability. Ebsco Research Pathways. Kesgin, M.,

Published Conference Proceedings

Lagiewski, R., Kesgin, M., & Perotti, V. (2023). Shared empathy: customer service experiences during periods of crisis and disasters. ICHRIE Summer Conference.

Kesgin, M., Hsieh, J., Albalushi, A., Taheri, B., & Gannon, M. (2023). The Impact of Values and Social Interaction on Tourists' Souvenir Gift-Giving Intention. The 4th Conference on Managing Tourism Across Continents – Tourism for a better World (MTCON'23).

Invited Keynote/Presentation

Kesgin, M., Hsieh, J., Albalushi, A., Taheri, B., & Gannon, M. (2023). The Impact of Values and Social Interaction on Tourists' Souvenir Gift-Giving Intention. The 4th Conference on Managing Tourism Across Continents – Tourism for a better World (MTCON'23).

Lagiewski, R., Kesgin, M., & Perotti, V. (2023). Shared empathy: customer service experiences during periods of crisis and disasters. ICHRIE Summer Conference.

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