Operational Excellence
Topic
Related Methodologies
Subtopic
Operational Excellence
Cost: Free or Options
Duration: 1.5 Hour(s)
Certification Available: Yes
Course Level: Introductory
Prerequisites: None
Administered By: LinkedIn Learning/Chua
Description
Understand and apply operational excellence to improve your organization's processes, products, and services for sustained competitive advantage. Dr. Richard Chua, consultant, professor and certified Lean Six Sigma Master Black Belt trainer, explains the fundamentals of operational excellence-from key concepts and tools to methodologies and implementation best practices.
What You'll Learn
Lean principles and shows how to eliminate variation, operationalize the voice of the customer (VOC), error proof, and build in quality at the source. Methodologies such as Lean Six Sigma (DMAIC), Kaizen, Design for Six Sigma (DMADV), and value stream management (VSM), and shows how to choose the right one for your application. Implementation best practices to drive the right mindset, behaviors, and results for sustaining operational excellence.