As an introductory course in managing and leading organizations, this course provides an overview of human behavior in organizations at the individual, group, and organizational level with an emphasis on enhancing organizational effectiveness. Topics include: individual differences, work teams, motivation, communication, leadership, conflict resolution, organizational culture, and organizational change.

Taught in an experiential, team-based format, this class focuses on leading cross cultural and virtual teams, with an emphasis on developing strong team dynamics for effective performance in a global environment. Thus, class topics will center around understanding team development and leading teams, while considering varying relevant factors such as cultural differences, virtual communication, managing conflict, and team climate/trust, among others. The course will provide hands-on experience in leading and participating in teams as students will be assigned to a team and will take on different roles, including team leader. When possible, the class includes a virtual team project with students at RIT’s global campuses.

This course examines why people behave as they do in organizations and what managers can do to improve organizational performance by influencing people's behavior. Students will learn a number of frameworks for diagnosing and dealing with managerial challenges dynamics at the individual, group and organizational level. Topics include leadership, motivation, team building, conflict, organizational change, cultures, decision making, and ethical leadership.