FAQs

No. The Operation Tiger Cloud project will replace RIT’s enterprise resource planning solution (ERP), which is used for managing RIT’s financial, human resources, and budgeting processes. As an RIT employee, you use Oracle, the current ERP, to view your paystub, sign up for benefits, submit an expense reimbursement or update your personal information. Depending on your role, you may also use it to approve expense reports, invoices and time off.

The anticipated benefits of the Operation Tiger Cloud project are:

• Enable agile university operations through efficient, transparent, standardized and sustainable processes.
• Harness the connections between interconnected business processes for increased synergy. 
• Ensure that individuals have access to the necessary data to perform their role effectively. 
• Provide convenient access to information facilitating data-driven decision-making that aligns with fiscal accountability and established budget goals.
• Establish a cross-departmental data governance process for financial, budget and human resources data, underlying the critical role of data and information as invaluable institutional assets. 
• Implement widely accessible strategic analytics and operational reporting capabilities. 
• Deliver an intuitive user experience for students, faculty and staff.

In September of 2023, RIT solicited bids for software vendors and system implementation partners simultaneously.

Workday has been selected as the software vendor; Accenture has been selected as the system implementation partner.  Accenture will work hand-in-hand with the RIT project team to implement Workday.

Two cloud-based ERP vendors were asked to provide RIT specific demonstrations. Each demo invitation was for a week-long period; one vendor presented their product the first week, and the other vendor presented the following week. Demo attendees were asked to attend demos presented by both vendors so that their feedback could be fairly weighted. For example, if a participant attended the Accounts Receivable demo for Vendor A, they were asked to attend the Accounts Receivable demo for Vendor B during the following week. The topics covered during the demo sessions can be found here. At the end of the week, demo attendees were asked to provide feedback on the sessions they attended via a survey.

RIT has selected Accenture as a partner for the project.  Accenture, also known as the project’s “system implementation partner" (SI), has significant experience implementing Workday in a higher education environment.  They will work side-by-side with the RIT project team to configure and deploy Workday. This is standard/best practice when organizations implement this type of software.

RIT has purchased multiple "SKUs" (a stock-keeping unit, or unique identifier for a product/service) from Workday, including Finance (including Grants Management), HR, Planning (budget), Time Tracking and Purchasing-related modules.

The staff career architecture (SCA) and Operation Tiger Cloud (OTC) project teams have regular check-ins to ensure proper alignment. The career architecture structure will be integral to the design of many of ERP-related processes.  For more information about career architecture at RIT, please visit the SCA project website.