Frequently Asked Questions by Alumni

I received an email/postcard/phone call from a company asking for my personal information and a story about Rochester Institute of Technology. Tell me more about the project.
We have partnered with PCI (also known as Publishing Concepts) to produce an Oral History Publication for Rochester Institute of Technology. PCI is a family-owned business based in Dallas, TX that has published directories for educational institutions, fraternities, sororities, and military organizations across the nation for over 100 years. This project allows us to hear about your personal experiences from your time at Rochester Institute of Technology and how the school helped to shape your life since then. And, while we have you on the phone, we want to make sure your contact information is up to date.  At this point in time, the project has closed and no further action is needed.  If you did not have an opportunity to participate, you can still update your contact information here.

Does Rochester Institute of Technology benefit from this at all?
Yes, in a few different ways:

• Updated Information – allows us to effectively communicate with and engage alumni
• Legacy – sharing and collecting stories preserves the history of our school
• Revenue – generates non-dues revenue for alumni programs
• Pride – wearing apparel shows support and love for our school

How do I know my information will only be used for Tiger Stories/Oral History Project purposes?
PCI is committed to protecting your information. The names, addresses and information provided to PCI for the publication of the Oral History Project will be held confidential by PCI, except to the extent that they are utilized in, or in the preparation of, the Oral History Project and except as required by court order or law.

I shared a story and the representative said I could send a photo. How do I do this?
You will receive an email with a link to upload one photo (black and white or color) plus a caption.
If you have also purchased a book but do not have an email address on file, you will be sent a photo mailer to send a physical photo in to be printed (note: the photo will be returned if you include a self-addressed, stamped envelope).

When will I receive my book?
The total duration of the Oral History Project is about 12 months. Since we began the project in November of 2024, the books will be distributed in November of 2025.

I ordered a book / package over the phone and would like to cancel my order. How do I do this?
Contact PCI’s customer service helpdesk at 1-800-982-1590 and they will take care of this for you.