Request a Service

RIT Phone Extension

Please request an RIT phone extension through the RIT Service Center.

Disconnecting services

To disconnect phone services, please submit a request through the RIT Service Center.

Request a change related to a move

Please submit a request to move an RIT desk phone through the RIT Service Center.

Request a change related to a renovation

During planning and construction, please create a Network Project Request so that ITS and FMS can:

  • Set up a consultation with you to discuss intended renovation plans and any interim, temporary moves that might be necessary
  • Complete the cabling of Telephone and Data network connections
  • Plan and orchestrate the move day activities for temporary relocations and once the renovation is complete to ensure relatively seamless relocations with little or no interruption in your services. 

We encourage you to start planning early to provide information on all personnel and services that will be affected by the renovation. Information includes:

  • Names and telephone numbers of all personnel
  • Any additional telephone lines such as fax numbers
  • The number of active data jacks required for each person and for any network printers, etc.

Please keep track of all your telephone sets and equipment during the renovation as it will typically be reused.