Beware of online scams this shopping season

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As we head toward the holiday shopping season, remember that there are many scammers trying to trick you into revealing credit card numbers and other private information—information that can be used for identity theft. As part of their attempts, RIT’s Information Security Office is seeing an increase in phishing attempts—many disguised as free gift cards or delivery confirmations.

Follow these guidelines to help ensure your private information (and your money) stays secure on the Internet.

Use a secure computer

• Make sure your computer meets the RIT Desktop and Portable Computer Standard before going online.
• Don’t use public computers to send private information over the Internet.

Use strong passwords

• Do not use your RIT password. (We recommend not using your RIT email as well.)
• Use a strong, unique password or passphrase where allowed. See our How to Create a Strong Password brochure for tips on choosing strong passwords.
• Take advantage of any additional security features offered by your bank.

Be alert for phishing and scams

• Never respond to an email requesting that you reply with your login information. Scammers go to great lengths to make emails appear genuine, but no legitimate bank or retailer will ever ask you to submit private information by email.
• Never give out a bank account number to anyone, and be wary of anyone who insists upon cash or wire transfer only.

Research the company and website

• Investigate any retailer you are considering using. How trustworthy are they?
• Check the company’s privacy policy.
• Check for negative reviews using a search engine.
• If you’re shopping at an auction site, check out the seller’s feedback.

Make sure the website uses encryption

• The address bar should begin with https (not just “http”) and there must be a padlock in your Web browser (the location varies by browser, it usually appears in the address bar or the status bar at the bottom).

Monitor your accounts

• Keep track of all your purchases and account history from start to finish and beyond.
• Save copies of your orders and receipts as well as email confirmations and product descriptions.
• Follow up on your purchases by monitoring your bank account and credit card statements for any unauthorized transactions.
• You may also want to check your credit report annually (check for free at the Annual Credit Report website).

Problems and Complaints

Identity theft

If you think you have been a victim of identity theft, take action immediately. Contact your card issuer and follow their instructions.

• New York State Identity Theft - ID Theft Kit
• Federal Trade Commission - Recover From Identity Theft: 

Additional links

• Online shopping tips: at the National Cyber Security Alliance website and the American Bar Association: Safe Shopping webpage.
• RIT Phishing tips