Appointments and Hours

The Student Health Center staff includes two part-time RID certified sign language interpreters with special training in Healthcare Interpreting. Students who are registered with the Student Health Center as deaf and hard-of-hearing are automatically scheduled with an interpreter for appointments.

Schedule an Appointment

Schedule, change, or cancel an appointment using the Appointment Scheduling tab on the RIT Wellness Portal. For assistance, use the live chat on the portal or call 585-475-2255.
 

Learn how to manage your appointments

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Hours of Operation

The Student Health Center will close at 2 p.m. on Tuesday, Dec. 24, 2024 and will re-open for normal business hours on Thursday, Jan. 2, 2025 to resume regular business hours: Monday through Friday 8:00 a.m.-4:30 p.m. 

*Note: the Student Health Center is closed Wednesdays from 11 a.m.-Noon for weekly staff meetings

Fall & Spring Semester Hours

Monday - Thursday 8 a.m.- 7 p.m.
Friday 8 a.m.-4:30 p.m.
Saturday Closed
Sunday Closed

 

Summer & Break Hours

Monday - Friday 8 a.m.- 4:30 p.m.
Saturday Closed
Sunday Closed

After-Hours Care

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If you are in need of health advice for immediate medical concerns when the Student Health Center is closed, call 585-475-2255 and select the nurse advice option.

Your insurance may offer telemedicine services. Many insurance providers offer 24/7 access to healthcare professionals from anywhere in the United States. These appointments may be available within minutes to hours of your request. Be sure to check with your insurance carrier for any co-pay or co-insurance that may be required.

RIT’s Aetna Plan partners with Teladoc Health Services, offering 24/7 access to providers via phone or video chat for services including General Medical Care, Mental Health, Dermatology, and Nutrition. 

For more information on Telemedicine services, contact your insurance carrier or visit their website.

Patient Chat

Patient Chat is a live chat available on the Wellness Portal Monday-Friday from 9 a.m.-4 p.m. Students can use the live chat to ask Student Health Center staff questions regarding immunizations, required forms, insurance, or appointment scheduling.

Emergencies

A person in an ambulance with two medical professionals.

If you are experiencing a medical emergency or situation needing immediate response, call 911 or contact Public Safety by calling 585-475-3333 or texting 585-205-8333.