The Deaf IGNITE Mobile Advocate is a key member of the Deaf IGNITE Program within the Willow Domestic Violence Center and is responsible for counseling and advocating for clients who identify as Deaf, DeafBlind, DeafDisabled, hard of hearing, late deafened, CODA, interpreters and other members of the Deaf community who experience domestic violence and/or sexual assault. The Deaf IGNITE Mobile Advocate provides crisis counseling, advocacy and support to clients using a solution focused approach through a trauma informed lens. The ideal candidate is client centered and will have experience in advocacy, case management, counseling, crisis management, community resources and excellent communication skills.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Meet clients off site in a safe, agreed-upon location to provide support and counseling throughout the community. Provide support, crisis intervention, safety planning, counseling, domestic violence education, advocacy and court accompaniment to survivors of domestic violence, sexual assault, dating violence and stalking going through proceedings in Domestic Violence Intensive Intervention Court, Integrated Domestic Violence Court and City Court. Assess victims’ needs, provide referrals and facilitate connections with Willow residential and non-residential programs as well as other community support services. Create and maintain collaborations with other service providers to broaden access to DV services. Work in collaboration with other Willow programs & services to ensure consistent program coverage and service delivery. Maintain confidentiality and complete all job functions in an ethically and culturally competent manner. Facilitates intake process for new referrals for community support. Complete necessary monthly statistical and program reports as required. Provides timely documentation for client files and program statistics. Responds to referrals from community partners for individuals needing DV services; including but not limited to HEAL, CPS, PIC, the URMC and RRH network. Provide trauma-informed education materials and training on dating and domestic violence prevention. Support Program Coordinator and Case Manager in the script-writing, filming, editing and/or implement captioning educational videos and program announcements in ASL as needed. Raise awareness on the Deaf IGNITE program and Willow services. Serve as a representative of Deaf IGNITE by attending meetings, tabling and public speaking.