This course introduces the fundamental hardware concepts of Windows-based computers. The skills required to install, upgrade and maintain computers are presented. The course provides students with methodologies and hands-on activities related to the configuration, diagnosis, repair, upgrade, and preventive maintenance of computer hardware, input/output devices and data communications. Topics include the basic functions and use of test equipment, logical troubleshooting of internal system conflicts and faulty peripherals, and electrical safety.

This course is designed to acquaint students with the structure and function of windows-based operating systems and to provide the skills required to install, configure and maintain them. Topics include system concepts, system level commands, and commands relating to program, file and applications management. Students perform a variety of functions, including OS installation and configuration, application program installation and management, creation and management of directories and file structures, and partitioning and preparation of storage media.