Instruction is tailored to maximize each individual students' success. Defining success and establishing goals to achieve that success involves collaboration. Together the instructor and student review assessment information and decide on the most appropriate instructional focus. This focus may be narrow or may extend across the range of phonologic, semantic, syntactic, and pragmatic/social aspects of communication and confidence in academic, social, and career contexts. Instructional decisions are monitored and reviewed on an ongoing basis, especially as they relate to student motivation.

We offer individual and group activities to:

• provide learning experiences in articulation, voice, pronunciation, vocabulary usage, English grammar, executive functioning, pragmatics, self-confidence and advocacy, conversation management and monitoring, listening and speechreading, public speaking and presenting, group discussion techniques, interpersonal and intercultural communication, and professional communication, including job interviewing and networking.
• self-analyze practice job interview performance, conversational interactions, and formal presentations
• foster development of major-specific communication skills important for academic and career success
• confidently converse on the phone via voice, Video Relay Service, Captioned Telephone Service, or mobile applications, and via video including FaceTime, Zoom, Teams, and more
• effectively and professionally use digital communications (e-mail, text, social media)
• develop soft skills, including problem solving, recognizing and responding to cultural variations in communication, and working effectively in diverse groups

In addition, students can pursue more extensive opportunities through credit-bearing courses offered through the Communication Studies and Services Department.