Company Information
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Company Name: Dept. of Social and Health Services/ Office of the Deaf and Hard of Hearing
Website: https://www.dshs.wa.gov/altsa/odhh

Job Information
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Job Title: DSHS ALTSA Interpreter Access Program Manager
Job Type: Permanent
Start Date: 12/09/2024
Job Description:
Description
Join Us as the Sign Language Interpreter Access Manager for the Office of
Deaf and Hard of Hearing

We are excited to offer the opportunity to join the Office of Deaf and Hard
of Hearing (ODHH) within the DSHS’s Aging and Long-Term Support
Administration (ALTSA) as Sign Language Access Manager. This vital role will
enhance accessibility and support the Deaf, hard-of-hearing, and DeafBlind
communities in having access to our programs and services.

As the Sign Language Interpreter/Access Manager, you will be ALTSA’s staff
interpreter and work closely with ODHH staff and the ALTSA division,
providing American Sign Language (ASL) interpreter services. Extra
responsibilities will include assisting with policy development and fostering
language equity and social justice initiatives.

Your role will be crucial in building professional rapport, fostering trust,
and ensuring effective communication takes place with the ALTSA leadership
and policy teams. If you are experienced as a professional ASL interpreter
and ready to advance your career and take on new responsibilities, this is an
excellent opportunity to make a meaningful impact on the lives of Deaf,
hard-of-hearing, and DeafBlind people across Washington.

This Lacey-based role will utilize a hybrid telework schedule from within the
South Puget Sound area. Regular travel throughout the state of WA will be
expected. Interpreter appointments are scheduled, but some may require
flexibility with short notice.

Some of what you will do
Provide ASL interpretation for the ODHH Director, ODHH employees, and other
ALTSA leadership.
Develop and implement ASL services and policies, ensuring ADA compliance.
Collaborate with ALTSA and other DSHS divisions to remove barriers and
improve accessibility.
Act as a consultant and advisor on sign language interpretation access and
digital accessibility.
Assist the Sign Language Interpreter Contracts and Resources Program,
streamlining schedules and payments.
Ensure timely, accurate, and efficient sign language interpreter services
statewide.
Foster a culture of inclusivity and equity, supporting the ODHH mission and
strategic goals.
Assist with analytics and policy language, ensuring ADA compliance and
effective implementation.

Who should apply

A Graduate from an Interpreter Training Program AND at least 5 years of
experience working as a professional interpreter.
Or, professionals with a human service field bachelor's degree and at least 5
years experience working as a sign language interpreter for multiple Deaf
employees.
Or, a minimum of 9 years experience working as an Interpreter plus is
involved in the Deaf and/or Deaf-Blind community and has taken Continued
Education Workshops and training in the interpreting field.

Concurrent work experience should include:

Maintaining the highest level of sensitivity and confidentiality in line with
interpreting ethics.

Remaining neutral during translation.

Understanding Deaf, Hard of Hearing, DeafBlind, and hearing loss access
issues and the Americans with Disabilities Act.

Strong skills in information analysis and project management.

Proficiency with MS Office Suite and virtual meeting platforms.

Preferred knowledge, skills, and abilities:

National Interpreter Certification (NIC) or state-level credentials;
Certified Deaf Interpreter (CDI), federally certified interpreters,
professional qualified interpreters, and language skilled interpreters are
encouraged to apply.

Professional interpreting experience with training in power dynamics,
understanding of audism, and active involvement in anti-racism efforts.

Lived experience with the Deaf and/or deafblind community; experience working
with diverse Deaf individuals, including professional leaders and community
members with regular use of American Sign Language (ASL).

Proficiency in building and cultivating cooperative working relationships
with agencies, administration divisions, and diverse internal and external
partners.

Ability to develop long-range strategies, influence policy, and direct
statewide implementation; manage crises, assess risk, and develop strategic
action plans.

Advanced management skills in policy writing, project and process management,
budget analysis, and long-term care planning and development.



Requirements:
A Graduate from an Interpreter Training Program AND at least 5 years of
experience working as a professional interpreter.
Or, professionals with a human service field bachelor's degree and at least 5
years experience working as a sign language interpreter for multiple Deaf
employees.
Or, a minimum of 9 years experience working as an Interpreter plus is
involved in the Deaf and/or Deaf-Blind community and has taken Continued
Education Workshops and training in the interpreting field.




Resume Information
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Applicants should submit the following:: Resume, Cover Letter
Majors Desired:: Interpreting

Application Information
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Apply online at:: https://www.governmentjobs.com/careers/washington/jobs/4721806-0/dshs-altsa-interpreter-access-program-manager