Company Information
-------------------
Company Name: Gallaudet University HR
Website: https://www.gallaudet.edu/careers/

Job Information
---------------
Job Title: Residence Education Coordinator
Job Type: Permanent
Job Description:
Student Support

Serves as a role model for the residence hall and community in supporting,
coordinating and advocating for a deep commitment to the development and
success of students, individually and as a community, outside of academic
learning.

Serves as an advocate for students to ensure that they have the necessary
resources to succeed; refers students to appropriate resources to assist
them; and clarifies the Code of Conduct and other University policies as
necessary.

Establishes and maintains communication with students living in the residence
halls and apartments through individual outreach and community meetings;
serves as a mediator/facilitator in conflict resolution when necessary and
provides resolutions for interpersonal conflicts between students; and shapes
an environment conducive to academic and personal development.

Maintains as a strong advocate in student retention and advancement at
Gallaudet including working closely with academic and student service support
units in support of university-wide recruitment and retention efforts for
both new and continuing students.

Maintains high retention rate of upper-class, graduate, and ELI students;
provides them with necessary resources to succeed.

Participates as a member of Residence Hall Council and works closely with
student governance organizations; meets with student representatives; and
carries out issues and concerns with goals of improving on-campus experience
for the students.

Manages a paraprofessional program as assigned; recruits, selects, and hires
new applicants; plans and implements training to paraprofessional staff; and
provides leadership throughout the year.

Residence Hall Operations and Administration

Maintains office hours, responds promptly to written and oral communications,
and maintains correspondence through various methods.

Conducts and attends meetings with hall staff, colleagues, and other offices
as required.

Coordinates and oversees all administrative procedures to ensure effective
opening and closing of the residence halls at appropriate times throughout
the academic year.

Complies with Family Education Rights of Privacy Act (FERPA); maintains
confidential student and university records; and manages and supervises the
front desk area of the residence hall including coordination of shared
information with the hall staff and residents.

Serves as facility manager of residence halls; maintains the residence hall
by promptly and accurately preparing all necessary reports, records, and
requests; refers any unsatisfactory maintenance, custodial, or health
conditions as appropriate; and coordinates and follows through on all records
pertaining to the overall maintenance of the facility including the process
of maintenance work orders, assessment of damages, control of keys, and
recommendation of general and long-range building improvements.

Student Programs and Activities

Supports the development and coordination of programming and activities that
creates a positive environment for student development and growth
complementary to the academic experience and that creates a sense of
belonging for everyone, honoring the diversity of our students, their
identities, and life experiences; and remains abreast of issues and trends in
higher education and student programs and services.

Builds integrated and diverse teams that effectively serve our students and
promote the values of bilingualism, equity, diversity and learning by all
staff and students.

Assists in the development of various publication materials needed to ensure
high quality administrative work and customer service in the residence halls.

Recruits, selects and trains student workers; participates in interview
committees and the hiring process; develops and implements training and
development programs for student staff; and provides leadership to
paraprofessional staff in setting goals for the year. 

Student Conduct Team

Collaborates with the Residence Hall Conduct Coordinator to support and
follow up with students of concern and conducts informal resolution
conferences with students involved in alleged violations as needed.

Serves as a Residence Hall representative for students referred for student
disciplinary.

Interprets University and Residence Hall rules, regulations, and policies as
needed.

Assists and supports residents in their growth and identity through providing
support, mediation, crisis intervention and follow-up through a culturally
competent lens.

Community Support

Serves in a designated on-call rotation during the year including holidays
and summer.

Responds to and follow-up on emergency and management situations as needed;
and provides short-term developmental and crisis-oriented counseling/advising
and identifies students in need of additional services and refers them to
appropriate offices.

Represents the Residence Life and Housing office and the Office of Student
Affairs on various departmental committees, participates fully in the
professional activities and/or assignments and develops a cooperative
relationship with other student service offices.

Equity, Diversity and Inclusive Excellence

Maintains knowledge and educates self in areas of equity, diversity,
inclusion, sustainability and environmental justice.

Demonstrates an on-going commitment to diversity, inclusion, and social
justice by addressing the needs and concerns of underrepresented students.

Creates an inclusive community in the residence hall through educating and
challenging the Residence Hall team, individual conversations with
staff/students and personal development in these core areas.

Integrates the need for understanding deaf and hard of hearing students from
diverse cultures and backgrounds throughout all programs.

Additional Responsibilities

Shows a genuine commitment to diversity, equity, and inclusion in the
workplace; and participates in activities and workshops to foster continuous
learning.

Serves as a mandatory Title IX reporter; and takes annual Title IX training
as part of the compliance effort. 

Establishes and maintains a positive and supportive working relationship with
co-workers and supervisors. 

Performs other related duties as assigned.



Requirements:
Required Minimum Qualifications (When the candidate’s resume meets these
qualifications, it will be screened in:

Bachelor’s degree.

A minimum of two years of residence life experience and/or working directly
with college students (college student work/internship experience will be
considered).

Ability to communicate in American Sign Language.

Preferred Qualifications (While not required, it is an advantage for what the
position needs.):

Three years of professional experience in residence life and/or working
directly with college students.

Experience with assessment and running analytics.

Knowledge, Skills and Abilities (Qualities that will help the incumbent be
more successful in the position.):

Excellent interpersonal and communication skills.

Ability to interpret and apply policies and procedures consistently.

Ability to operate a personal computer and proficient with Microsoft Office
(Word, Excel, Power Point) and Google Drive.

Ability to apply student development practice and theory to residence hall
programming involving deaf and hard-of-hearing students in the higher
education level.

Ability to diffuse and respond professionally to stressful situations and
difficult people.

Ability to work successfully as both a member of a team and independently
with minimal supervision.

Strong organizational and an ability to prioritize and complete simultaneous
projects within deadlines.

Demonstrated problem-solving, conflict resolution, team management, and
leadership skills.

Demonstrated commitment to equity, social justice and inclusion.

Demonstrated ability to work in a multicultural environment, to work
effectively with individuals from diverse communities and cultures,
commitment to the principles of equity and diversity, and experience
collaborating and supporting diverse communities.

Demonstrated ability to work with and across University departments, outside
constituents and groups.

Demonstrated commitment to valuing diversity and contributing to an inclusive
working and learning environment.

Other Important Information

This is a two-year position and reappointment is contingent on satisfactory
performance evaluation.

This is a 12-month, live-in position in an unfurnished, assigned apartment
located within the hall/area of responsibility.

Although the position requires approximately 40 hours per week, the nature of
the position, at times, necessitates unpredictable workweeks including nights
and weekends, and some weeks requiring more than 40 hours.

The position will be required to rotate into the on-call duty system
throughout the year, including during all break periods, holidays, and
summer.

All employees are expected to be fully vaccinated against COVID-19 and will
be required to submit their vaccination record prior to entering campus or by
45 days of employment, whichever is earlier.

The successful candidate will undergo a background check that must be cleared
prior to working at Gallaudet University.

FLSA Exempt Status?

Yes

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Resume Information
------------------
Applicants should submit the following:: Resume, Cover Letter, Application Form
Majors Desired:: Education
Degree levels accepted:: Bachelor

Application Information
-----------------------
Apply online at:: https://gallaudet.edu/careers/
Additional Instructions:
https://gallaudet.edu/careers/ and click on JOB OPENINGS. Then search: Residence Education Coordinator